Legal information
Privacy policy
This policy explains which data we may receive through the website, how we use it and which rights you have.
Data controller
RAUL COSANO PUERTA, tax ID 47619980K and registered address at ESPLUGUES DE LLOBREGAT - BARCELONA. You can contact the data controller at hola@duovia.cat.
Data we process
When you use the contact form, we may receive your name, email address, phone number, organisation and the content of your enquiry. The private area and applications have their own access controls and records required to provide the service.
How we use data
We use data to respond to enquiries, prepare proposals, provide contracted services, deliver support and protect system security. We do not use contact-form data to send automated advertising.
Legal basis and retention
We process data to respond to your request, perform a contractual relationship or comply with legal obligations. We retain information for as long as necessary for that purpose and to address potential liabilities.
Recipients
We do not sell personal data. Access is limited to providers that help us deliver the service—such as hosting or email—under appropriate safeguards, or public authorities where a legal obligation applies.
Your rights
You may request access, rectification, erasure, restriction, objection or portability by emailing hola@duovia.cat. You may also lodge a complaint with the competent data-protection authority.
Security
We apply technical and organisational measures to reduce unauthorised access, loss or alteration. No system is infallible, so we review these measures periodically.
Last updated
Last updated: 13 July 2026.